Terms and conditions

TERMS AND CONDITIONS OF USE FOR QQ2 ONLINE CASINO

1. LEGAL STATUS

By accessing or using our online casino services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. We reserve the right to modify or update these Terms at any time without notice.

We are licensed under the laws of Curacao (unregulated in Australia) and are subject to the jurisdiction of the Curaçao Gaming Control Board.

2. REGISTRATION AND LOGIN PROCESS

To register for an account with QQ2 Online Casino, you must be at least 18 years old and provide true and accurate information when filling out our registration form. You will be required to verify your identity before making any withdrawals from your account. Our Terms do not permit one account per user.

3. GAMES AND SOFTWARE PROVIDERS

Our online casino offers a wide variety of games, including slots, table games, live dealer games, video poker, and progressive jackpots. Our software is provided by reputable third-party providers, including NetEnt, Evolution Gaming, Pragmatic Play, Push Gaming, Hacksaw, Edict, Fugaso, and Igrosoft.

4. BONUSES AND PROMOTIONS

We offer a tiered welcome bonus package for new players, with bonuses available on multiple deposits. Our standard welcome bonus is 200% match up to AU$750, plus 100 free spins on Dog House, but high-roller players may be eligible for a larger bonus of AU$1,500 plus 100 free spins.

Bonus Terms:

• Wagering requirement: 35 times the bonus amount
• Free spin wagering requirement: 40 times the free spin winnings
• Maximum bet: A$8
• Bonus expiry: 10 days

5. VIP AND LOYALTY PROGRAM

Our loyalty program rewards players for their bets, with points accumulating to climb through our tiered system from Bully to Godfather. Rewards and benefits will be awarded as we see fit.

6. PAYMENT METHODS AND BANKING TERMS

We accept a variety of payment methods, including AUD, EUR, CAD, NZD, fiat currencies, and cryptocurrency (including Bitcoin). Our minimum deposit amount is A$30.

Withdrawal Methods:

• Processing times vary depending on the method used
• Some complaints have been made about delays in processing withdrawals due to incomplete KYC

7. KEY TERMS AND CONDITIONS

These Terms are governed by and construed in accordance with the laws of Curacao (unregulated in Australia). Any disputes arising out of these Terms shall be resolved through binding arbitration.

Deposit Limits:

• Minimum deposit: A$30
• Maximum bonus cashout: capped at 5 times the bonus amount

Account Restrictions:

• KYC verification required for all withdrawals
• Delayed withdrawals may occur if KYC is incomplete

8. MOBILE AND TECHNICAL FEATURES

Our online casino can be accessed through a mobile browser, but we do not currently offer a mobile app.

User Experience and Speed on Mobile:

We strive to provide a fast and stylish user experience across all devices.

Process of Registration on Mobile:

Registration for an account with QQ2 Online Casino via mobile is the same as registration via desktop computer.

9. SECURITY AND FAIR PLAY

Our online casino employs industry-standard encryption technology to protect player data.

RNG and Game Fairness:

We ensure that our games are fair and unbiased, but we do not have any independent auditors listed on our website.

Customer Support:

We offer 24/7 live chat support to assist with any issues or concerns.

Support Availability:

Our customer support is available in multiple languages, including English, Finnish, French, Danish, Norwegian, Spanish, Polish, Portuguese, Russian, Japanese, German, Italian and others.

10. RESPONSIBLE GAMBLING FEATURES

We take responsible gambling seriously, but we do not have any explicit deposit or self-exclusion limits mentioned on our website.

Support Organizations Links:

We do not provide links to support organizations on our website.

11. ADVANTAGES AND DISADVANTAGES

Pros: Generous tiered welcome bonus package, wide game selection, crypto support, mobile-friendly interface, licensed in Curacao (unregulated in Australia), high safety index

Cons: Unregulated in Australia, KYC and withdrawal delays reported, limited responsible gambling tools, bonus max-cashout caps, no mobile app

12. GENERAL CASINO INFORMATION

Year Founded: 2021

Operator/Parent Company: Snatch Casino N.V., registered in Curacao (unregulated in Australia)

Supported Languages:

English and other languages likely supported.

Accepted Countries:

Australia, New Zealand, Canada, Europe, others

Restricted Countries:

Not clearly stated, but Australia is not explicitly blocked.